We know you rely on us to support your mission-critical business applications, and now more than ever we appreciate the weight of this responsibility. I want to share with you what we're doing to continue to provide the support you need and expect from us.

Here is the latest update on our operations:

  • Manufacturing: Our manufacturing operations continue, and we have put robust safety measures in place to protect these employees. We are not seeing significant production delays from these measures. All other employees who are able to work from home are doing so in most locations globally.
  • Service: Delivery and on-site service remain available worldwide, in accordance with applicable local and national government regulations.
  • Infrastructure: Hosted data centers and critical infrastructure are fully functional, backed by multiple redundancies, and have customer support staffed across time zones.
  • Supply chain: Operations continue without interruption. We continue to speak with our suppliers and distribution hub teams daily to quickly identify and address any potential supply or operational issues.

We have set up a new webpage to help you stay informed about any new developments or adjustments we are making in response to the unique challenges we all face due to the COVID-19 pandemic.  This is a dynamic situation, and we remain vigilant and prepared to adapt as necessary to ensure the safety of our colleagues and business continuity for you, our valued clients and partners.

If you have any questions, please reach out to me, your Entrust Datacard representative or email us at [email protected].

Thank you for trusting us to support your business, now and always.

Todd Wilkinson

Todd Wilkinson is president and CEO of Entrust Datacard.